Shipping & Returns
Shipping is only done on business days.
We strive for the following delivery times:
The Netherlands & Belgium: ordered on workdays before 14:00, next day delivery
European Union: between 2-7 workdays
All prices are calculated in EUR and include worldwide free standard shipping and tracked service. Possible import- and other duties are the responsibility of recipient.
Does the product not meet your expectations? That’s too bad! You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return the product. You will then be credited the full order amount including shipping costs. Only the costs for return from home to the webshop are for your own account.
To return something, you need a return code. This is how you return a product:
* Complete the return form below.
* You will receive a confirmation of the request including your return code.
* Refer to the return code in the packaging and send it to the address communicated in the confirmation.
* Return the item undamaged and in its original packaging. You can touch and look at the product(s) at home, but return and package them like you received them. For any depreciation that arises because you have used the item in a different way than you would in a store, we may charge a fee.
* After we have received the product(s) in good order, we will refund the purchase amount to your account within 14 days.
We advise you to keep the tracking information until you have received the refund.